ARTICLES WITH TAG: Sales

TOP RESEARCH Death (and Life) of a Salesman: The impact of Emotional Intelligence on the sales function
Strategy

Death (and Life) of a Salesman: The impact of Emotional Intelligence on the sales function

by Richard McFarland

Richard McFarland, Professor of Marketing at ESSEC Business School and winner of the 2016 Stern Award for research introducing the theory of “supply chain contagion”, puts the research spotlight* on emotional intelligence and its impact on reducing stress-related issues in the sales force.