THEIR CONTRIBUTIONS

Online hotel booking sites: Put a serious reservation on everything that’s said!
Hospitality

Online hotel booking sites: Put a serious reservation on everything that’s said!

by Peter O'Connor

Peter O’Connor, Professor of Information Systems and Dean of Academic Programs at ESSEC Business School, author behind the Fundamentals of Hotel Distribution and Revenue Management MOOCs, looks into the current antagonism between hotel brands and OTAs (Online Travel Agencies) to separate fact from fiction.

Priceline, Expedia and the Online Travel Agency Oligarchy
Strategy

Priceline, Expedia and the Online Travel Agency Oligarchy

by Peter O'Connor

It’s going to be harder than ever for hotels to capture their fair share of today’s online travel customers

Why aren’t hotel chains more worried about AirBnB?
Economy & Finance

Why aren’t hotel chains more worried about AirBnB?

by Peter O'Connor

Eyes are on Airbnb as it hints at an upcoming IPO that could reach as high as USD$10 billion.

Selling Across Cultures: Is your Company Global e-ready?
Innovation

Selling Across Cultures: Is your Company Global e-ready?

by Peter O'Connor

You need more than just a website to transact with customers on a global scale.

Taking on Booking.com
Strategy

Taking on Booking.com

by Peter O'Connor

By taking on Expedia and Booking.com, are smaller hotels biting the hand that feeds them?

TOP RESEARCH Why are Some Countries more Successful Tourist Destinations than Others?
Sustainability

Why are Some Countries more Successful Tourist Destinations than Others?

by Editor ESSEC Knowledge

The ways in which economic, social and environmental factors can drive tourism – or hold it back.

How to Serve a Truly Global Online Customer Base
Innovation

How to Serve a Truly Global Online Customer Base

by Peter O'Connor

With rapîd e-commerce growth in Asian, African and the Arab world, can your company cater to the global nature of e-commerce?