TOP RESEARCH The new logistics challenge: e-commerce and last-mile delivery
Innovation

The new logistics challenge: e-commerce and last-mile delivery

by Claudia Archetti

E-commerce is ubiquitous, but it comes with its challenges.

The Experience game-changer
Innovation

The Experience game-changer

by Jeroen Rombouts

Everybody now expects personalized experiences and delivered instantly. Artificial intelligence enables and accelerates every organization’s ability to shape this new dynamic.

TOP RESEARCH To do or not to do: How to set more ambitious goals
Leadership

To do or not to do: How to set more ambitious goals

by Sonja Prokopec

Across a variety of contexts, individuals are more ambitious when their focal decision is inconsistent with goal achievement.

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